Most frequent questions and answers
Orders are processed from Monday to Thursday from 9.00AM to 6:00PM (GMT) and on Fridays from 9.00AM to 4:00PM (GMT). During these times, windrunner will process orders within 1-3 business working days from the payment reception.
Orders received over the weekend or on public holidays* will be processed the next working day.
Once an order has been packaged, it will be collected by a courier service who will deliver it to the customer.
Your order can be received by 2-3 days east Malaysia and 4-5 day for Sabah Sarawak
You can pay using payment method shown on website. We accept COD(barang sampai baru bayar), Bizappay(online transfer), Hoolah(Installment 0% interest)
Windrunner.asia covered for 90day warranty for user that register warranty after receive the items
Yes you can. After you received the item there are exchange coupon for you to return back to windrunner.asia for request exchange new size for you.